Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. Most people around me also didn't know whether they had to go through the process at the gate. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate.
Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. In the center seat, the air was still and close-very uncomfortable.
As soon as I did, the air around me was cooler and made for more comfortable breathing. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress.
Cons: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support.
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